PURPOSE OF THE POLICY
This policy is applicable to all visitors to our website, clients who have subscribed to the services we offer and customers of our clients and are referred to in this policy as “you” or “your”. “We”, “our” or “us” refers to SHOPFOMO (Pty) Ltd.
ACCEPTANCE OF TERMS
You must accept all of the terms of this policy when you register to use any of our services. If you do not agree with anything in this policy, you may not register for an account with SHOPFOMO (Pty) Ltd. By registering to use our services, you are deemed to have read, understood and accepted all of these terms.
SHOPFOMO (Pty) Ltd may change the terms of this policy at any time. You will be notified of any changes to the policy by email or by a notice on the website. If you do not agree with any of the changes, you must stop using SHOPFOMO (Pty) Ltd. If you continue using our services following the changes made to the policy, the changed terms will apply to you and you will be deemed to have accepted the terms.
COLLECTION OF PERSONAL INFORMATION
You are able to browse the website without disclosing information about who you are. SHOPFOMO (Pty) Ltd only collects information from you once you register for an account, subscribe to a newsletter or voluntarily enter any personal information on our site.
When registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. We may, at our sole discretion, request additional personal information from you. You may be required to confirm and certify such details as your identity, address and contact information for security and verification reasons.
SHOPFOMO (Pty) Ltd also collects information from any form of correspondence, such as emails and telephone conversations, from you or from a third-party about you. This information will be retained as long as necessary for achieving the purpose for which the information was collected, unless the retention of the information is required by law or contractual purposes.
Please note that this website is not directed at children. SHOPFOMO (Pty) Ltd does not knowingly collect personal information from children and will not process personal information concerning a child.
USE OF PERSONAL INFORMATION
SHOPFOMO (Pty) Ltd may use the personal information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication or use certain other site features in the following ways:
- To personalise the user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To quickly process your transactions.
- To remember your information that you will not have to re-enter it during your next visit to the website.
- To analyse website usage metrics to offer better site experiences and tools in the future.
- To send administrative messages and product update emails to you regarding the website. You may choose to opt-out of any emails that we send to you.
REGULATION OF PERSONAL INFORMATION
This policy adheres to the Protection of Personal Information Act 4 of 2013 and the Promotion of Access to Information Act of 2000 and the Promotion of Access to Information Act 2 of 2000.
The Protection of Personal Information Act (POPI) was signed into law to promote the protection of personal information processed by public and private bodies.
Thus, customers may request confirmation of whether or not SHOPFOMO (Pty) Ltd holds any personal information regarding the customer. Customers may also request a record of what personal information is held by SHOPFOMO (Pty) Ltd, as well as information about any third party who have had access to this information.
The Promotion of Access to Information Act (PAIA) was passed to give effect to the constitutional right of access to any information held by public of private bodies for the exercise and protection of any rights.
PAIA allows customers to access their own personal information that is held by SHOPFOMO (Pty) Ltd without request. You are able to do so by accessing your account online or by emailing or phoning us. This includes, but is not limited to:
- Account information
- Personal records
For access to any information other than that specified above, the procedure set out in the SHOPFOMO (Pty) Ltd PAIA manual must be followed. This process is in accordance with the Promotion of Access to Information Act.
SHOPFOMO (Pty) Ltd does not use vulnerability scanning and/or scanning to PCI standards. We also do not use Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
SHOPFOMO (Pty) Ltd implements a variety of technical, administrative and physical security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. We take every precaution to prevent the loss, misuse and alteration of all information under our control.
COOKIES & TRACKING